1 reviews | Active since Mar 2016
Incorrect Bank Account Debited
I Mr N Rampersadh at one stage had Tracker on my vehicle which was correctly debited however i had a debit order going through for another vehicle which i have never owned. i have made numerous contacts with the Tracker Call Centre and was eventually told that i should make contact with the vehicle owner and ask him to contact them in order to rectify this. As a consumer it is not my responsibility to contact the vehicle owner. Tracker you have **********ly debited my account and have not reimbursed me for the ********** debit orders. Is this the way you as a Corporate company in South Africa conducts your business? I sincerely hope that someone would finally step in and rectify this matter and contact me to say I will be reimbursed for the incorrect debit that has been going through my bank account. I have cancelled tracker and would not recommend it to anyone in future
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Najma Sallie
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Najma Sallie
Tracker Connect
