Incorrect amount charged

Tracker it is sad that i have to keep logging complaints even after im told the matter is resolve. The last complaint i logged was promised that my issues are resolved but to my dismay I'm still experiencing same.

We changed the debit order acc to capitec however i see the premium is still debited from my old account of which I'm being charged such an enormous sum of money due to your errors.

1, Please refrain from debiting my old acc I've given you my new capitec acc 2, why are you attempting to debit 1394 for tracker guys this is equivalent to an insurance fee i was told the error was fixed. 3 I received a rectified invoice which shows that the incorrect charged amount was rectified but you are still debiting this.