LR
Lauren R
1 reviews | Active since Nov 2012
16 Sept 2020, 11:14
***********...how do you expect to assist me when in need
Please cancel this contract that I supposedly signed. It takes you more than 3minutes to answer a call. What if I'm in need? What makes matters worse is that Karabo couldn't even assist me and said she would get somebody and dropped the call.
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Replies (3)
Tracker Connect's replyOfficial
16 Sept 2020, 11:36Good Day Lauren
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply16 Sept 2020, 11:36
Official
Good Day Lauren
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
LR
Lauren R's updateReviewer Update
17 Sept 2020, 14:41I get a call from tracker today, more than 24hrs later. The guy who called me doesn't even address my complaint and still wants to be a smartie pants. Please move from the complaints dept as you are not good at it. You definitely managed to irritate and upset me all over again. But anyway, like I said, you can thank Adeola (sorry if misspelled) Adams as he did your work for you already.
LR
Lauren R's update17 Sept 2020, 14:41
Reviewer Update
I get a call from tracker today, more than 24hrs later. The guy who called me doesn't even address my complaint and still wants to be a smartie pants. Please move from the complaints dept as you are not good at it. You definitely managed to irritate and upset me all over again. But anyway, like I said, you can thank Adeola (sorry if misspelled) Adams as he did your work for you already.
Tracker Connect's replyOfficial
21 Sept 2020, 09:53Good day Lauren,
We confirm having contacted you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
We confirm having contacted you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
Tracker Connect's reply21 Sept 2020, 09:53
Official
Good day Lauren,
We confirm having contacted you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect
We confirm having contacted you and assisted with your concern.
Should you require further assistance please don't hesitate to contact us.
Regards,
Tracker Connect