*********** staff

I have a 36 month contract with tracker connect. Currently banking with standard bank and absa bank however debit orders running off standard bank. My account was frozen with standard bank without my knowledge. 2 payments were not made and tracker apparently handed me to Norman Basson attorneys who according to my knowledge are jack asses. I made my payment in full on the 20th in full and i have proof of payment yet i still received an sms that i was listed on XDS for nonpayment. This is the first time i have had arrears against my name and i want this **** removed of XDS its affecting mcredit profile. When i phoned norman basson attorneys the lady i spoke to didnt know what she was talking about and was very rude. According to tracker my account was paid up to date and the sms wa sent in error if so then why does it still show on bureau an arrears amount. When my contract is up in october i am cancelling my tracker agreement i dont need it anymore and as for Noman basson attorneys learn to hassle people that dont pay their accounts and train your staff properly. I want this **** removed of XDS.