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Ayanda D

1 reviews | Active since Mar 2016

23 Jun 2021, 07:19

*********** Finance Division

Useless, *********** tracker. I changed my banking details back in April 2021,even got an email confirmation that you have received the changed banking details. Yet you still debit the previous account, you guys are messing up with my credit profile as the debit order will bounce since I have changed the details. Furthermore I refuse to pay the bounced debit order charges due to your *********** financial department sort this out ASAO and refund me the bounced debit order fees

0
Replies (2)
Tracker Connect
Tracker Connect's reply23 Jun 2021, 07:29
Official
Good Day Ayanda.
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply25 Jun 2021, 15:05
Official
Good Day Ayanda,
 We confirm having contacted you and explained the resolution process of your query via email. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect

Best regards,