Inadequate service/Lack of communication

I purchased a new vehicle a week ago. I contacted Tracker SA 5 days before collection. I spoke to a lady by the name of Amy Sauls. She said she will contact the sales lady at the dealership. She did not follow suit. She was quick to capture all my details so I can sign a new contract. I have receiving calls now that we need to change the contract. I will not be renewing my contract with TrackerSA as I will look for an alternate tracking company that has high standards and good client services. Appalling service received!