SG
STEFAN G
1 reviews | Active since Feb 2020
31 Aug 2022, 12:52
Impossible to cancel subscription
Very quick to answer the phone when you want to buy a new product but when you want to cancel a subscription (due to the sale of a vehicle in my case) you get transferred to a "cancellation department" that seems to have lost their phones.
They have just permanently lost a customer Rater go with Cartrack
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
31 Aug 2022, 13:03Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply31 Aug 2022, 13:03
Official
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
31 Aug 2022, 13:15Good day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply31 Aug 2022, 13:15
Official
Good day
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
SG
STEFAN G's updateReviewer Update
31 Aug 2022, 13:40Thanks for resolving the issue.
SG
STEFAN G's update31 Aug 2022, 13:40
Reviewer Update
Thanks for resolving the issue.