IvdB
Ildiko van den Berg
1 reviews | Active since May 2017
03 Dec 2025, 08:13
Impossible to cancel contract and stop unauthorized debit orders with Tracker
Even after a phone call and e-mail confirming that the contract has been cancelled and no further debits would be draw from my acoount Tracker tried to debit my account again yesterday. I have to fit the bill of the costs for the attempted debit order and bad credit score for bounced debit orders on my account. Furthermore I received an sms requesting payment of the outstanding monthly debit order payment. Seems impossible to get resolution here. Quick to advise the query has been resolved, but is till not resolved.
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Replies (3)
Tracker Connect's replyOfficial
03 Dec 2025, 08:19 Good day Ildiko van den Berg
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's reply03 Dec 2025, 08:19
Official
Good day Ildiko van den Berg
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect's replyOfficial
03 Dec 2025, 12:02Good day Ildiko van den Berg, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
Tracker Connect's reply03 Dec 2025, 12:02
Official
Good day Ildiko van den Berg, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect
IvdB
Ildiko van den Berg's updateReviewer Update
03 Dec 2025, 12:31As discussed telephonically I received previous confirmation of the same above and still you keep on trying to debit my account affecting my credit rating and costing me bounced debit order fees. I am yet to see if you will try and debit my account again next month
IvdB
Ildiko van den Berg's update03 Dec 2025, 12:31
Reviewer Update
As discussed telephonically I received previous confirmation of the same above and still you keep on trying to debit my account affecting my credit rating and costing me bounced debit order fees. I am yet to see if you will try and debit my account again next month