SC
Stefan C

1 reviews | Active since Nov 2013

30 Aug 2024, 09:54

Impossible to Cancel Contract

On a month-to-month contract and want to cancel. Called 4 times (Waited 20 minutes each time) emailed twice and logged a request on the website, however it is impossible to get to someone to cancel the contract.

Tracker is intentionally making it difficult to process a simple request to cancel my contract. PROCESS THE CANCELLATION NOW!!!!!!!!!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply30 Aug 2024, 10:03
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply21 Sept 2024, 13:23
Official
Good day Stefan Clifton, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved as there are no active services.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect