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muhammed M

1 reviews | Active since Aug 2020

31 Mar 2022, 11:13

Impossible to cancel a contract

Poor service.. I'm trying for 2 weeks now to cancel a contract. I can never get through to the cancellations department because they apparently have high call volumes.. all other department pick up same time.

I wonder if this happens when your car is ******. Really poor service.

0
Replies (3)
Tracker Connect
Tracker Connect's reply31 Mar 2022, 11:26
Official
 Good day ,

Thank you for taking time to reflect on your experience with Tracker.

We truly appreciate a customer who lets us know when things are right or wrong.

we are working on improving our service and we appreciate your feedback. 
 
Tracker Connect
Tracker Connect's reply31 Mar 2022, 11:43
Official
 Good Day,
 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect 
mM
muhammed M's update31 Mar 2022, 13:05
Reviewer Update
Thank you.. my issue was resolved