MG
Marinda G

1 reviews | Active since Dec 2023

27 Dec 2023, 20:43

Impossible to cancel!!!!!

Impossible to cancel! I have sold my car and tried to cancel the Tracker unit installed, but you need to speak to the cancellations department that never answers. Yet, if you dial the number, all other departments answer. I am now paying for a device I don't own and they have set the debit order that I can't dispute it. Totally rediculous!!! 🤬🤬

0
Replies (2)
Tracker Connect
Tracker Connect's reply29 Dec 2023, 10:16
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply29 Dec 2023, 11:04
Official
Good day,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect