I’m starting to believe Tracker is a ****- CLI***

Hi there.

I hope you are well. I am really starting to think the Tracker is a ****. After I had asked countless times that the service gets cancelled due to my insurance moving me to Car Track - Tracker still had me on their system.

I sent a complaint and finally got supported through hellopeter.

This consultant advised that the service has been cancelled and the amount which they said I owed which I disagreed with had been since cancelled. The email came from Janine Haffajee. She sent me this email- As per the below email, kindly find attached the credit note for the amount outstanding that was outstanding on the account.

As confirmed below the cancellation has been processed and we have requested an update on the collection agency end to close the collection on the account.

We trust that the above is found to be in order.

On 6 Jan - Bheki from Nimble Cole too. Agency called me, I told her I have it in writing that the service has now been cancelled and the amount written off as Janine advised that the collection agency end the collection for this account.

On 7 Jan I received a call yet again from Bheki from Nimble collection saying that Tracker advised them that the service has been cancelled but they still need to follow up on the amount. I’m really disappointed and starting to think this is a ****. I’ll be reaching out to the CEO on LinkedIn to advise of such ********* conduct. The reference for this is - CLI***. Can someone from Tracker please advise the lack of customer care and discrepancies.

Thanks