JE
Jason E

1 reviews | Active since Dec 2011

29 Jan 2016, 09:32

Ignoring multiple requests to remove my details

I have literally spoken to tens of call centre agents about having my cell phone number removed from the Tracker system and years later it still hasn't happened. I constantly get phone calls and voice messages from their automated system telling me that my car has been ******. Each and every agent I have spoken to has told me that they'll see to it that my details are removed and yet nothing ever happens. I've tried being nice, I've tried being difficult, neither approach has helped. I am at my wits end. LEAVE ME ALONE TRACKER! <br> I don't have a Tracker account and resent this harassment. Please address this as a matter of urgency.

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Replies (2)
Tracker Connect
Tracker Connect's reply29 Jan 2016, 09:39
Official
Hello jemdin,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Innocentia Maluleke
Tracker Connect

Best regards,

Tracker Connect
Tracker Connect's reply29 Jan 2016, 09:39
Official
Hello jemdin,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Innocentia Maluleke
Tracker Connect

Best regards,