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Letoya

1 reviews | Active since Apr 2024

21 Oct 2025, 09:48

If you enjoy efficiency, don’t do it

I scheduled an installation for 8 a.m., which was confirmed via SMS. On the day of installation, I called the branch at 8:30 to ask why the technician hadn’t arrived and was told I’d receive a call back with an update. No one contacted me, and the technician only arrived after 10 a.m. Very poor communication and service — if you value efficiency, I’d recommend using a different company

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Replies (2)
Tracker Connect
Tracker Connect's reply21 Oct 2025, 09:51
Official
Good day Letoya,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply22 Oct 2025, 16:22
Official
 Good day Letoya, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect