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Jeanri W

1 reviews | Active since Jan 2022

07 Apr 2026, 13:13

I will be escalating this to other public platforms!

Tracker Connect: The most unprofessional, uncontactable and non responsive service I have experienced in years. Ignoring my communications, continuing to pursue the debit order I cancelled after following due process in terms of the notice of cancellation

UPDATE: Since my latest communication of 27 March 2025 this matter is still not resolved and I have been debited with yet another ridiculous amount! The most unprofessional, uncontactable and non responsive service I have experienced in years. Ignoring my communications, continuing to pursue the debit order I cancelled after following due process in terms of the notice of cancellation. Tracker has indebted me and enriched themselves. I will never recommend this service to anyone going forward.

0
Replies (3)
Tracker Connect
Tracker Connect's reply07 Apr 2026, 13:44
Official
Good day Jeanri Wiese We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect.
Tracker Connect
Tracker Connect's reply07 Apr 2026, 15:30
Official
Good day Jeanri Wiese, 

Thank you for taking our call. This message is just confirm that we have contacted you and we are assisting 

Thank you 
Tracker Connect 
Tracker Connect
Tracker Connect's reply09 Apr 2026, 08:38
Official
 Good day Jeanri Wiese, We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.   We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect