I was wrongfully debited this month

I was wrongfully debited this month.I was debited more than I expected.I wrote an email notifying Tracker about this.Within 2 days I received an email from Boitumelo Ruthoane informing me that she is working on my complaint.Within 24 hours I received another email informing me that my refund has been processed.Keep up the good work.This is professionalism of the highest order from you guys.