KM
Kelebogile M

1 reviews | Active since Oct 2016

05 Oct 2016, 19:44

I WAS ****** AND WANT MY MONEY BAC****!

<p>Last year a consultant from tracker called me to offer me a product that supposedly protects my device called Tracker Agility. I advices on numerous occadsion that I won't afford it and don't want it but was debited. I only noticed about 3 months ago that they have been rebutting my account. At first I didn't know who it was and I reversed the debit order but they kept coming back. When i eventually found out it was them I cancelled but the lady on the other side was reluctant to discuss my refund saying "you reversed it moss"and says she cancelled it. Please go back to the sales rev offing and hear I never accepted this and refund my money before I even deactivate my device and I have been a member for four years now loyally. Someone call me</p>

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Replies (3)
Tracker Connect
Tracker Connect's reply06 Oct 2016, 08:01
Official

Hi Kelebogile,

Thank you for bringing this matter to our attention.

We will contact you shortly to assist.

Brian Khumalo

Tracker Connect

Tracker Connect
Tracker Connect's reply06 Oct 2016, 09:46
Official

Good day Kelebogile,

We confirm having made contact with you.

We'll provide you with feedback once we've concluded our investigations.

Maroba Kekana

Tracker Connect

Tracker Connect
Tracker Connect's reply06 Oct 2016, 12:22
Official

Good day Kelebogile,

We confirm having emailed you our findings and resolved the query.

Please contact us should you require further assistance.

Maroba Kekana

Tracker Connect