LL
Luke L

1 reviews | Active since Apr 2022

23 Sept 2022, 08:39

I requested my Tracker subscription be cancelled, and they insist i have a 3 year contract

I requested my Tracker subscription be cancelled, and they insist i have a 3 year contract. They also insist i have to pay the insane R1200 cancellation fee. I did not sign a contract stating a 3year period. According to my knowledge i was on a month to month basis. I will not do business with them again.

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Replies (2)
Tracker Connect
Tracker Connect's reply23 Sept 2022, 09:54
Official
 
Good Day ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter.
 
We will revert to you shortly.
 
Tracker Connect
 
Tracker Connect
Tracker Connect's reply26 Sept 2022, 08:06
Official
Good Day,

We confirm having contacted you and explained the resolution process of your query.

We would like to take this opportunity to thank you for doing business with our Company.
 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect