VV
Verity V
1 reviews | Active since Aug 2025
12 Aug 2025, 12:56
I have tried to get Tracker to change my debit order to my new banking details
I have tried to get Tracker to change my debit order to my new banking details. And they did that, quite successfully, but then double deducted from the new bank account for many months. They refunded me some of the payments when I pestered them to fix it, but continue to deduct double amounts. Seriously poor admin
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Replies (2)
Tracker Connect's replyOfficial
12 Aug 2025, 13:12Good day Verity,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply12 Aug 2025, 13:12
Official
Good day Verity,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
13 Aug 2025, 10:32Good day Verity,
We confirm have contact you to provide resolution on your query however, your phone is directing us straight to voicemail. Please note that feedback has been provided via email, please respond to us as soon as you get the email.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply13 Aug 2025, 10:32
Official
Good day Verity,
We confirm have contact you to provide resolution on your query however, your phone is directing us straight to voicemail. Please note that feedback has been provided via email, please respond to us as soon as you get the email.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect