MS
Mohamed S

1 reviews | Active since Dec 2020

03 Feb 2024, 10:03

I had an appointment this morning for an installation and nobody arrived despite them confirming 4 times this week that they would come

I had an appointment this morning for an installation and nobody arrived despite them confirming 4 times this week that they would come. Calling them just led to me staying on hold endlessly. I’m still waiting for them. Rotten service

0
Replies (3)
Tracker Connect
Tracker Connect's reply05 Feb 2024, 07:32
Official
 
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect 

 
Tracker Connect
Tracker Connect's reply05 Feb 2024, 10:01
Official
Good day Mohamed,

Kindly note that we have tried to make contact with you to no avail. May you please contact us back, we have send you an sms with our contact details.

Kind regards
Tracker Connect
Tracker Connect's reply06 Feb 2024, 11:05
Official
Good day Mohamed,

We confirm having contacted you via email. We further confirm that the query on your account has been resolved.   

We would like to take this opportunity to thank you for doing business with our Company.

If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect