NN
Nomonde N
1 reviews | Active since Feb 2024
27 Feb 2024, 17:21
I finished my contract with Tracker Last and I called them to cancel and they convinced me to atleast take a lower month to month plan and I agreed but they didn't keep their promise they kept debit the same amount, I called then several times to correc
I finished my contract with Tracker Last and I called them to cancel and they convinced me to atleast take a lower month to month plan and I agreed but they didn't keep their promise they kept debit the same amount, I called then several times to correct the issue and they promised that it is all sorted up to this day tracker keeps on debiting that extra amount. I have tried to cancell with them several time and they say the contact has been terminated only to find out that every month they keep on debiting whilst they say they have canceled it. I feel ****med now by Tracker because now it seems you can't cancel anything with them even if you have finished your contact with them, they keep debiting
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Replies (2)0
Replies (2)Tracker Connect's replyOfficial
28 Feb 2024, 07:44Good Day Nomonde,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply28 Feb 2024, 07:44
Official
Good Day Nomonde,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
01 Mar 2024, 08:32Good Day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time
Tracker Connect
Tracker Connect
Tracker Connect's reply01 Mar 2024, 08:32
Official
Good Day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time
Tracker Connect
Tracker Connect
