YJ
Yolandie J
1 reviews | Active since Oct 2014
02 Sept 2015, 09:04
I don't have a Tracker- Stop debiting my account
I have previously dealt with Keegan Davids regarding my bank details incorrectly added to your account system. I was refunded the initial debit order. However, last month another R120 was debited. I requested that this be sorted and my details removed- All correspondence from me was ignored. This morning another R240 was debited off my account. I just irks me that I had to spend 10 minutes on my cellphone to your call centre for something that should have bean sorted the first time Tracker was dealing with this.<br> <br> I would like my money refunded asap and given assurance that Tracker has removed my details from your system.
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Replies (1)Tracker Connect's replyOfficial
02 Sept 2015, 10:10Hello YolandieDJ,
Your complaint dated the 2nd of September 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Your complaint dated the 2nd of September 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Tracker Connect's reply02 Sept 2015, 10:10
Official
Hello YolandieDJ,
Your complaint dated the 2nd of September 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
Your complaint dated the 2nd of September 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Ghitte Brandt
Tracker Customer Care
