VB
Vongani B

1 reviews | Active since Mar 2023

18 Oct 2023, 18:33

I do not recommend them

I have been using tracker for the past 7 years with different vehicles. I recently changed banking details and informed them in time. Every month end i am sent emails on how the debit order did not go through. I have been given so many reasons why this could have come about and being asked to make a direct deposit into their account for the past three months. Their consultants are rude. Poor service.

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Replies (2)
Tracker Connect
Tracker Connect's reply19 Oct 2023, 08:11
Official
Good day Vongani,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect
Tracker Connect
Tracker Connect's reply25 Oct 2023, 13:08
Official
Good Day Vongani,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect