I called the tracker to query my account, I miss understood what was heppaning and the lady works for tracker she clearly understands how their system works but doesn't have tje patience and a good way to explain, speaks harshly rudely and impatience

I called the tracker to query my account, I miss understood what was heppaning and the lady works for tracker she clearly understands how their system works but doesn't have tje patience and a good way to explain, speaks harshly rudely and impatience. No way to speak to anyone.