DJ
Dolla J

1 reviews | Active since Dec 2017

04 Jun 2024, 10:53

How many times do one have to ask for something to be done and still get mails to say sorry not cancelled you did not answer worst experience ever!!!!!!!!!

RE: [WI***5] - Request Cancelled not actioned

Good day I did just phone your office 30 min ago and spoke to Asisipo at 10h25 She confirmed it is cancelled if this continue, I will have to go higher than Hello Peter as no one called me I called YOU So please I now have been asking for cancellation 2 months the service received in my 1 year with tracker was a bad experience and now I cant even get a contract cancelled after asking for 2 months now. This is not fair so I will take this further to social media and higher if needed.

0
Replies (4)
Tracker Connect
Tracker Connect's reply04 Jun 2024, 11:28
Official
Good day 

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect

Tracker Connect
Tracker Connect's reply04 Jun 2024, 15:17
Official
 Good day, 

We have tried to contact you to no avail. 
 We will continue trying to reach you. 

Thank You 
Tracker Connect 
Tracker Connect
Tracker Connect's reply05 Jun 2024, 14:46
Official
Good day, 

We have tried to contact you to no avail. 
We will send you and email. 

Thank You 
Tracker Connect
Tracker Connect
Tracker Connect's reply05 Jun 2024, 14:55
Official
Good day, 

We confirm that we have emailed and provided you with the required confirmation that the account and been cancelled. 

Thank You 
Tracker connect