1 reviews | Active since Dec 2016
Horrible, un reliable bunch of call agents
<p>On 20 Nov 2016, a friend of mine was involved in an accident using my car & passed away. I was unable to locate the car & for 2 days tried desperately to ask Tracker if they can help me locate it. The lack of service & sympathy from the agents I dealt with cannot be explained in words; disgusting, shocking, pathetic.....For years & years, I have been a loyal paying customer & the time I needed them the most, they just spat in my face. So please just stop debiting my acc & remove me from your data Base as I cannot deal with brainless & insensitive people.</p>
Good day Daphney Tsiana ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Good day Daphney Tsiana ,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Zubair Ebrahim
Tracker Customer Care
Good day Daphney,
We confirm having made contact with you and we'll be conducting investigations on our end and final feedback will be given to you.
Maroba Kekana
Tracker Customer Care
Good day Daphney,
We confirm having made contact with you and we'll be conducting investigations on our end and final feedback will be given to you.
Maroba Kekana
Tracker Customer Care
Good day Daphney,
We again confirm having made contact with you earlier today and verify, as per the email sent to you, that your Tracker contract has been cancelled.
Maroba Kekana
Tracker Customer Care
Good day Daphney,
We again confirm having made contact with you earlier today and verify, as per the email sent to you, that your Tracker contract has been cancelled.
Maroba Kekana
Tracker Customer Care