Horrible Service

I was contacted in 2022 by tracker. They wanted to install the tracker in my car free of charge since my car was insured by Santam. I advised the person I was talking to saying that I was selling my car and she said it was not a problem I can still install it.

The man came to install it, about 2 days later I received a notification saying there was issues with the tracker. I opened my bonnet to check and the cable snapped. I rep**** to the email address given to me saying that the cable snapped.

I did not receive any further communication from tracker. I sold my car 2 month after that.

Since then I have received about 3 calls and numerous messages saying I owe them R400. Something that was supposed to be free I must pay for now. After I said to the lady numerous times I am selling the car. Every person that phoned me I explained and they said they will come back to me which never happens I just keep on getting messages that I owe them money.

Last month I was contacted again about the outstanding amount and I explained to the guy the situation and he also said he will take it further, just to be called by a collection agency yesterday.

I explained the whole situation once again. I was told to contact tracker and that I will be called by collection agencies until tracker removes the account from my name. How in the World do I have to pay for something that I was told was 100% free. After I went the correct way of telling them that the tracker only worked for 2 days.