MT
Meja T

1 reviews | Active since Aug 2014

07 Jul 2022, 14:58

Horrible Service!!

I called Tracker for assistance on 3 occasions and each time either i get kept on hold for so long until the line cuts or I have to end the call. The agents keep saying stay on the line for 2 mins yet i just ended up waiting for an entire 15mins wasting airtime. Can't believe this is the **** service they give and no one even bothers to call you back.

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Replies (2)
Tracker Connect
Tracker Connect's reply07 Jul 2022, 15:19
Official
Good Day Meja,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect
Tracker Connect
Tracker Connect's reply08 Jul 2022, 15:01
Official
 Good Day Meja,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect