NM
Nombuso M

1 reviews | Active since May 2021

31 May 2021, 21:50

Horrible experience

I had a horrible experience with tracker connect with the consultant by the same of Webster, and the technician that he sent. He pays less attention to customers' need. I reported that I wasn't happy about the technician's work of fitting the device that is visible. He kept on saying he 's busy he will get back to me. Which he didn't do

0
Replies (2)
Tracker Connect
Tracker Connect's reply01 Jun 2021, 07:56
Official
Good Day Nombuso,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply01 Jun 2021, 08:13
Official
Good Day, 

We confirm having contacted you and explained the your vehicle is not being Tracked by Tracker Connect . We further advised you which company you should contact in order to be assisted with your complaint. If there is absolutely anything else we can help you with, please feel free to contact us at any time. 

Tracker Connect