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Precious M

1 reviews | Active since Nov 2022

25 Aug 2026, 09:59

Horrible experience

I had a terrible experience with one of your one of your consultants, her attitude was absolutely awful. I was calling about a car accident I’ve been dealing with, and I’m currently in the process of getting a new vehicle. I also wanted to arrange to remove the old unit from my previous car. Unfortunately, I couldn’t even finish the call because she was so rude. It was completely unprofessional.

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Replies (2)
Tracker Connect
Tracker Connect's reply25 Aug 2026, 10:01
Official
Good day Precious Mthembu, 

We would like to apologise for any dire service that you may have experienced while dealing with our company and would like to assure you that this is not our standard way of doing business.

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. It is our intent to help you reach a prompt resolution of this matter. We will revert to you shortly. Tracker Connect^SM
Tracker Connect
Tracker Connect's reply25 Aug 2026, 10:36
Official
Good day Precious Mthembu, 

We confirm having contacted you and explained the resolution process of your query. An email has been sent to you. We will wait for your response to further proceed with your request.  We would like to take this opportunity to thank you for doing business with our Company.  If there is absolutely anything else we can help you with, please feel free to contact us at any time. Tracker Connect^SM