MB
Marc B
1 reviews | Active since Jan 2016
26 Jan 2016, 14:50
HORRIBLE CUSTOMER SEVRICE
Tracker service is terrible. I have now tried to call your call centre 4 times in the past week to resolve a problem where the wrong unit was installed in my new car, and the old cars unit has STILL not been deactivated a month later.. I raised this one week ago and to date I have received no feedback as to how this is going to get fixed. Pathetic customer service.
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Tracker Connect's replyOfficial
26 Jan 2016, 15:02Hello modestmarc,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
Tracker Connect's reply26 Jan 2016, 15:02
Official
Hello modestmarc,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Ghitte Brandt
Tracker Connect