SM
Sayuri M

1 reviews | Active since Mar 2018

07 Mar 2018, 17:26

Highly Frustrated- Paying Tracker for something i cant use!!!

I have skytrax fitted on my vehicle which i pay R199.00 for but in the 6 months that i have tracker it has stopped working in 5 occasions 1 being the device being faulty.

I'm so tired of this because what exactly am i paying for?? if i cant see where my vehicle is at any point in time. It usually shows my vehicle sitting on the M1 yet i'm standing right next to it.

When i call the call centre its forever a GPS SIGNAL PROBLEM!!! Staff cant answer any questions that i ask.

Highly Frustrated.

0
Replies (2)
Tracker Connect
Tracker Connect's reply09 Mar 2018, 13:36
Official

Good Day Sayuri,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

One of our agents has made contact with you and will continue to provide you with feedback.

Kind Regards

Mathebe Mopeli

Tracker Customer care

Tracker Connect
Tracker Connect's reply15 Mar 2018, 09:01
Official

Good day Sayuri,

We confirm that we have sent feedback to you via email.

Please respond on the email should you received further assistance.

Kind regards

Customer Care Team

Tracker Connect Pty Ltd