NC
Navine C

1 reviews | Active since Mar 2017

09 Mar 2017, 20:51

Harrasment Telemarketing Continues

<p>In the last few days, almost 1 year to the day that I warned Tracker not to call me constantly with marketing (or anything else), the calls have started again. The number starts with 031 .... I am not even their target market!!! I don't care wheher Tracker has outsourced its marketing to an agency ... I DON'T WANT TO HEAR FROM TRACKER AT ALL!!!c THhs company is a disgustingly ********* marketer... and it clear that if they conduct marketing in this way... they will conduct business in this way. I am a senior marketing professional ... Tracker is the primary case I use to demosntrate ********* marketing in South Africa, to mys students everywhere..... my next step is to record these calls, to truly demonstrate to the hundreds who attend my courses.... what ********* marleting sounds like, and who customers should NOT support. This is a double-edged sword.... Navine Christian (MBA)</p>

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Replies (2)
Tracker Connect
Tracker Connect's reply10 Mar 2017, 11:05
Official

Good day Navine Christian,

Please accept our sincere apologies for the delay in response.

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a resolution of this matter.

We will revert to you shortly.

Tracker Connect,

Innocentia Maluleke

Tracker Connect
Tracker Connect's reply15 Mar 2017, 09:10
Official

We would like to confirm that we have communicated to all our sales teams to remove your number in order to avoid future calls.

Please accept our apologies for the inconvenience caused.

Najma Sallie

Tracker Customer Care