sS
sello S

1 reviews | Active since Dec 2016

13 Dec 2022, 17:26

Harassment of Ex-Client through Endless Debits of their Account

ConnectTracker or Tracker...thrives on ignoring cancellation notices, by Debiting for No Services rendered. In August 2022, I notified Connect Tracker or Tracker that due to my elderly status and doing limited driving (reduced risk), as well as limited income, I cancelled their service. However, despite the mutual agreement of cancellation reached, the company in question has simply ignored our agreement. It continues with monthly debits, doubling and trippling them at times. No matter how many times I keep on reminding them, all of my efforts are ignored. If this is not bullying by Co against the elderly, than I do not know better!

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Replies (2)
Tracker Connect
Tracker Connect's reply14 Dec 2022, 07:45
Official
Good Day , 
 
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention. 
 
It is our intent to help you reach a prompt resolution of this matter. 
 
We will revert to you shortly. 
 
Tracker Connect 
Tracker Connect
Tracker Connect's reply07 Jan 2023, 12:34
Official
Good Day Sello S,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.   
 
We would like to take this opportunity to thank you for doing business with our Company.
 
If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect