BM
Brian M
1 reviews | Active since Jul 2014
06 Jan 2021, 10:08
Harassment by tracker and its associates for services not rendered
To whom it may concern
As I previously explained, my tracker account was up to date and three year term complete, further more was informed a new unit will be installed and new instalment be initiated all this never happened and keep receiving sms’s to pay certain amounts to an FNB account.
This is not acceptable at all, hope you resolve the irregularities orderly.
Helpful (0)
Replies (3)0
Replies (3)
Tracker Connect's replyOfficial
07 Jan 2021, 09:16 Good day Brian, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply07 Jan 2021, 09:16
Official
Good day Brian, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
07 Jan 2021, 15:55 Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply07 Jan 2021, 15:55
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
BM
Brian M's updateReviewer Update
07 Jan 2021, 16:53Thank you so much to Nozinlhe Ndlovu, your response was prompt and clarity much appreciated. Hoping for proper understandable comms for future, supposedly all was due to the pandemic.
BM
Brian M's update07 Jan 2021, 16:53
Reviewer Update
Thank you so much to Nozinlhe Ndlovu, your response was prompt and clarity much appreciated. Hoping for proper understandable comms for future, supposedly all was due to the pandemic.