1 reviews | Active since Sept 2016

23 Sept 2016, 14:31

Harassed by Tracker and I am not a their client

<p>For the last two months Tracker has been calling and emailing me, asking to pay an oustanding amount I know nothing about, I do not even own a car. After calling them and comunicating with Franchesca explaining to her that I have no record of Tracker is going on about, she apologised and said she will investgate. Even today they are still "investigating" yet they are still calling me every second day asking me to make payment arrangements. This is unprofessional and unacceptable!! </p>

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Replies (2)
Tracker Connect
Tracker Connect's reply23 Sept 2016, 14:51
Official

Good day Naledi,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Innocentia Maluleke
Tracker Connect

Tracker Connect
Tracker Connect's reply26 Sept 2016, 15:45
Official

Good day Naledi,

Please accept our sincere aplogies for the inconvenience this has caused.

We confirm to have contacted you and assisted accordingly .

Thanking you for your patience herein.

Innocentia Maluleke

Tracker Connect