1 reviews | Active since Aug 2012
Handed over for not debiting my account
Good day
Tracker connect is so pathetic, I took a new contract with them June 2017 and gave them my banking details to debit my account two month later I receive an sms that they did not debit the account I owe them, I then requested their banking to pay and gave my account details again for them to debit but they still didn't debit I still received an sms again that I owe I took my phone again to call 28 Dec 2017 and receive a email that my banking details are successfully changed but still my account was not debited. Today I received a phone call that I handed over to Credit Solution and Poppy Magangane tells me that they handed me over.
How pathetic can this Tracker get...I am reporting them to the Ombudsman I am sick and tired of them and I want my contract cancelled because they cant work with me.
Good day Zelda,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Chennan Venter
Customer Care Team
Good day Zelda,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a resolution of this matter.
We will revert to you shortly.
Kind regards,
Chennan Venter
Customer Care Team
Good day Zelda,
We confirm to have made contact with you and assisted accordingly.
Should you require further assistance, please do not hesitate to contact us.
Regards
Chennan Venter
Customer Care Team
Good day Zelda,
We confirm to have made contact with you and assisted accordingly.
Should you require further assistance, please do not hesitate to contact us.
Regards
Chennan Venter
Customer Care Team