1 reviews | Active since Oct 2014
Handed over a client using my banking details!!!!!
How hard is it to get hold of someone in authority at Tracker??? I get told I'm going through to someone who can help then the phone just rings and rings.<br> <br> Last year September/October I requested my banking details be removed from someones account as I am not responsible for the payment and the debit order keeps coming off my account. <br> <br> They removed my banking details and the debit orders stopped. but now, this client of theirs stopped paying so he was handed over to their debt collecting agency (The Nimble Group) along with my banking details WHICH I HAD ASKED THEM TO REMOVE!!!! R1000.... just like that debited from my account!! Took me 4 days to find out who and where this was connected. Bounced debit orders and unpaid accounts because of this!!<br> <br> TRACKER, WHO OR WHAT GIVES YOU THE RIGHT TO GIVE MY BANKING DETAILS TO A DEBT COLLECTING AGENCY WHEN I HAD TOLD YOU THAT ITS NOT MY ACCOUNT???? AND WHEN YOU HAD PROMISED IT HAD BEEN REMOVED!!!<br> <br> Are you going to compensate me for the debit orders that bounced? It is ******* to do what you did!!! I have already reported the Nimble Group to the CDC and I feel I should report you too.
Your complaint dated the 5th of March 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Bhaliwe Mnisi
Tracker Customer Care
Best regards,
Your complaint dated the 5th of March 2015 has been noted.
Please be advised that we are currently investigating same and will revert to you shortly.
Thanking you for your patience.
Bhaliwe Mnisi
Tracker Customer Care
Best regards,
