GV
Giju V

1 reviews | Active since Aug 2019

17 Mar 2023, 16:02

H9rrible to deal with

Cancellation - they say pay like R800/-. And then call them..they keep you forever. When you eventually get to them, they want to see you you've sold the car to so they can contact. Then tell you they havent recieved payment yet. Then after 2 weeks..same story - they try to get to the person who bought it..eventually they see payment..and ask you to hold on more..another 3 mins and said they will send e mail confirmation they cancelled. Hopefully they contract is indeed cancelled!

Anyway..new car comes on 1 May..not using them again!

Experience dealing with Tracker Connect - Horrible!!

0
Replies (2)
Tracker Connect
Tracker Connect's reply17 Mar 2023, 16:09
Official
Good Day Giju,
 We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 

Tracker Connect
Tracker Connect's reply18 Mar 2023, 10:59
Official
Good Day ,

We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

Tracker Connect