PF
Paul F
1 reviews | Active since Jul 2010
02 Dec 2020, 17:28
Gouging on Cancellation
Wrote to them to cancel my membership as per their website early October - 9 days later a reply staing they need my ID - supp**** same day. Now get a letter saying only cancelled as from 31 December - basically 3 months after my request - talk about gouging
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Replies (2)
Tracker Connect's replyOfficial
03 Dec 2020, 09:42Good Day Paul,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's reply03 Dec 2020, 09:42
Official
Good Day Paul,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Best regards,
Tracker Connect's replyOfficial
03 Dec 2020, 15:49Good Day Paul,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,
Tracker Connect's reply03 Dec 2020, 15:49
Official
Good Day Paul,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved. If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Best regards,