Good recovery Tracker

<p>I have had a Tracker unit since 2012 and gave notice of cancellation as the vehicle is being traded in for another. At first the call centre agent said I need to pay R1600 "early termination" penalty as the unit was replaced last year being faulty. I felt this to be unfair and logged a dispute on the Tracker website. Thanks Innocentia for your email today stating that I was given incorrect information and that the service is being cancelled as requested. (A certificate to this effect was attached). I was getting ready for a fight but Tracker has shown great customer service by admitting a mistake but more importantly fixing it. Well done!!!</p>