PW
Penny W

1 reviews | Active since Sept 2019

02 Sept 2023, 10:23

Frustration trying to cancel

Been trying to contact Tracker for the last week to cancel my policy. My car has been written off. Phone lines never get answered. The don’t respond to multiple email requests via their app or website. Service is terrible. At a point where I’ll resort to putting a stop on the debit order.

0
Replies (3)
Tracker Connect
Tracker Connect's reply02 Sept 2023, 10:35
Official
 Good Day ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply02 Sept 2023, 10:36
Official
 Good Day ,

We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.

It is our intent to help you reach a prompt resolution of this matter.

We will revert to you shortly.

Tracker Connect 

Best regards,

Tracker Connect
Tracker Connect's reply02 Sept 2023, 10:54
Official
 Good Day ,

 We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.    We would like to take this opportunity to thank you for doing business with our Company. If there is absolutely anything else we can help you with, please feel free to contact us at any time.

 Tracker Connect 

Best regards,