PT
Precious T
1 reviews | Active since Jul 2019
01 May 2021, 17:43
********** debit order by tracker connect helped by capitec
I am tired of ********** debit order transactions put through on my bank account. Today Tracker Connect submitted to capitec Bank an unauthorized debit order to the value of R409. 38. It didn't help that i tried to cancel this debit order but as unusual the capitec app is useless. I then called the capitec customer care line at 2:47, 2:52 & 5:24 to get assistance since the branch was closing/closed. All i heard was music the whole time. No one answered the call. I guess i need to go to the bank tomorrow to lodge another complaint. Mind you the first one is still outstanding. Thanks Tracker Connect and Capitec for helping yourself to my money.
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Replies (1)Tracker Connect's replyOfficial
03 May 2021, 10:26 Good day Precious, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply03 May 2021, 10:26
Official
Good day Precious, We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
