lM
lerato M

1 reviews | Active since Mar 2013

09 Apr 2020, 11:39

**********

I have been a tracker customer for 5 years.

About a year ago, I realised that Tracker was double debiting my account with no reasonable cause. I then arranged to manually make monthly payments via EFT and cancel the debit order payments. I have been consistent with payment during the debit order payment and eft payment terms.

I have since been receiving abusive telephone calls and sms's from Brooks&Luyt attorneys telling me that my account has been handed over to the lawyers because I owe R796.00 I have also been threatened with blacklisting.

The situation is getting out of hand because I am a loyal and consistent payer and for some reason Tracker has handed my account over to lawyers with the threat of blacklisting. FOR NO REASON!

This is ************ and ********* business practice.

Tracker must be taken to task.

0
Replies (2)
Tracker Connect
Tracker Connect's reply09 Apr 2020, 11:46
Official
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.  It is our intent to help you reach a prompt resolution of this matter.  We will revert to you shortly.  Tracker Connect 
Tracker Connect
Tracker Connect's reply09 Apr 2020, 16:55
Official
Good day Lerato, 

This is to confirm, we made contact with you and assisted accordingly.

Tracker Connect