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After being a loyal Tracker customer for 6 years. I changed my payment method from debit order to EFT payment after a year of being a Tracker customer. This was due to the fact that my account would get debited twice by Tracker and no Tracker consultant could ever explain why this ********** activity was taking place. For about 5 years I paid my Tracker manually. This year on the 25th or the 26th March 2021 a man from Tracker named Muhammed Ebrahim called me to tell me that if I switch my Tracker to debit order then I would receive April free which I did receive free and which I agreed to reinstate the debit order. He did not even bother to ask me about my next debit order date but I assumed that he knew since the system possibly shows that I make a payment every month on the 25th. This morning in the early hours of the 3rd of May 2021, I received a double debit order transaction from Tracker after I stressed to Muhammed that I pay Tracker manually due to their unreliable double debiting. He assured me that this would not happen but it did. Furthermore, who told Muhammed that I would like my account to be debited on the 3rd of the month when ALL this time I have been making payment on the 25th of each month? In addition, I also received an invoice for May 2021 which only stipulated one amount. Tracker, why are you, such *****?