TM
Tsholofelo M
1 reviews | Active since Nov 2020
19 Jan 2024, 09:04
FORCING CLIENTS TO PAY FOR CANCELLATION OF *********** SERVICES
Ref Number - CLI*** - Tracker connect is such an *********** and non-chalant company. When i joined this company on the 20th of September 2022 , i made an enquery regarding the remotes not working they promised to send technicians about four or five times and no one came. In the month of January 2024 they debit twice the amount of the debit order. When i called on the 19th of Jan 2024 to cancel the services the consultant tells me i have to agree to pay R 1000 in order to cancel. Imagine such nonsense trying to trap me to stay with the company by making me pay for a cancellation fees that i never signed to pay. CAN YOU PEOPLE CANCEL THIS NONSES
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Replies (2)
Tracker Connect's replyOfficial
19 Jan 2024, 09:13Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply19 Jan 2024, 09:13
Official
Good day
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
24 Jan 2024, 13:58Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
Tracker Connect's reply24 Jan 2024, 13:58
Official
Good day,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Tracker Connect