1 reviews | Active since Jan 2011
Forceful service and unauthorised debit order of 20K deductions
I have logged a complaint about Tracker *****ing my money in debit orders and still forcing me to stay with their poor services, i have tried several times to terminate without success. These people have a nerve to call me while im at work and if i cannot answer they write an email telling me they have the right to deduct my money and they will do so, so basically i am forced to stay with this tracker device i have been requesting to be removed in my car. I mean this is bullying, well since i have received evidence on this matter, i will proceed to report this to the service sector ombudsman and consumer rights commission. I want this company to be closed, also i am laying civil charges to demand over 20k of ******* and unauthorised theft from my account over the past 3 years. I can assure who ever is working on my case, will loose they jobs and Tracker will pay me back way more than what i have been asking for. That is a promise. This is pathetic and damn right oppression to be forced to services i don't want anymore. i am done begging Tracker, ombudsman and my lawyer will be contacting Tracker. I will also be taking this to the social media to make sure more customers leave the company, i want this company to suffer as much as my daughter has suffered with her transport money taken away in January of all difficult months in a year!. This is not over, not by a long shot. PS. I don't want calls or text, i want a written letter that states when i am getting my money back all of it since 3 years back as well as what date and time the tracker technician will come and remove the device on my car, finish and Klaar!
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly
I have just been interrogated and shouted at by "Thabang Selibi" who was very rude and condescending and probed me to answer questions that have nothing to do with the issue at hand. he further confirmed that my contract ended in May 2020 however did not bother to tell me why tracker is still deducting money into my account After May 2020, also there is no clarity on when the tracker device will be removed from my car. He was just trying to intimidate me into answering stupid question. Then he escalated the disrespect through an email that doesn't still dose not even apologise for the inconvenience caused towards me nothing, he want me to answer same stupid questions that have zero bearing on my complaint. Bottom line is that Tracker is refusing to refund me and take out their device from my car, so my lawyers will be in touch with Tracker's legal team together with a forma complaint to the consumer commission and services' ombudsman and any other place where i can lay complaints against Tracker as we cannot allow Tracker to continue to ******* people like this. This is not over! So the reply above is lies meant to tell people Tracker responds to the complainants, its not true at all. i am still without my money todate. My daughter's transport money was taken under duress bt TRACKER!
I have just been interrogated and shouted at by "Thabang Selibi" who was very rude and condescending and probed me to answer questions that have nothing to do with the issue at hand. he further confirmed that my contract ended in May 2020 however did not bother to tell me why tracker is still deducting money into my account After May 2020, also there is no clarity on when the tracker device will be removed from my car. He was just trying to intimidate me into answering stupid question. Then he escalated the disrespect through an email that doesn't still dose not even apologise for the inconvenience caused towards me nothing, he want me to answer same stupid questions that have zero bearing on my complaint. Bottom line is that Tracker is refusing to refund me and take out their device from my car, so my lawyers will be in touch with Tracker's legal team together with a forma complaint to the consumer commission and services' ombudsman and any other place where i can lay complaints against Tracker as we cannot allow Tracker to continue to ******* people like this. This is not over! So the reply above is lies meant to tell people Tracker responds to the complainants, its not true at all. i am still without my money todate. My daughter's transport money was taken under duress bt TRACKER!
Good Day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Good Day ,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.