Fine Print

Main reason for me getting a Tracker is to maximise on Insurance and Ebucks as this a monthly expense and makes sense to have one. From June 2014 I kept getting report that the Device is not working properly, i call it in and was told i have to pay to get it serviced as if i broke it. 2 Months later i get told the unit burnt out and had to be replaced. This is a bit worrying that i had to call it in but got fixed months later. <br> <br> August my contact expired got it renewed but my Ebucks didn't get added like the months before. Call about it but today I heard that I was soled another package that excluded Ebucks. Why can't one just renew contacts and services as it was? Always fine print that bites one months later and no one really know why and how.<br> <br> I like you guys help me out here been with you long time.