Fellow Good Customers Beware for Arrogant Companies eg TRACKER.

Beware. Before engaging Tracker Connect for their services - Check their after market client respect and care. After many years of subscription. I recently had a debit order problem. Caring and treating their customers with kindness; care and respect is absent from their Accounting side. Before even calling me to check what are the circumstance they send me a letter.

I received a nasty/threatening letter that read as follows:

Dear Sir/Madam TRACKER ACCOUNT NUMBER: *** Your Tracker Connect account is currently in arrears by the amount of R112.73. We kindly request that you make payment into the following account urgently: First National Bank Tracker Connect PTY LTD Account Number: *** Branch Code: 255005 *** PLEASE CONFIRM PAYMENT BY EMAIL: *** It is our duty to inform you that should you fail to make payment within 30 days of this letter: -

You could be listed at all the major Credit Bureaus as a slow/bad debtor - The details of this debt will remain against your name at Credit Bureaus for between 3 and 5 years.

If you believe that you have received this letter in error and that your account is up to date, please do not hesitate to contact us on *** to rectify our records. We hope that this matter can be resolved as quickly as possible. Yours faithfully, Tracker Connect PTY LTD