DW
Devin W
1 reviews | Active since Nov 2018
07 May 2020, 11:21
Faulty Unit
Good Day, I've been trying to get in contact with Tracker for over a week. I've sent email and I get a response that says they're not taking email till after lockdown. I've called and called and sat on a waiting line for an hour. My tracker unit is faulty and keeps draining my battery. My batter is brand new, bought just before lockdown. I need a service technician to come and fix the unit please... This has been going on for a month and I'm afraid it's gonna damage my brand new battery.
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Replies (2)
Tracker Connect's replyOfficial
07 May 2020, 12:33Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's reply07 May 2020, 12:33
Official
Good day,
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
We are in receipt of your query and would like to thank you for taking the time to bring this to our attention.
It is our intent to help you reach a prompt resolution of this matter.
We will revert to you shortly.
Tracker Connect
Tracker Connect's replyOfficial
11 May 2020, 17:22Good day Devin,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
Tracker Connect's reply11 May 2020, 17:22
Official
Good day Devin,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,
We confirm having contacted you and explained the resolution process of your query. We further confirm that the query on your account has been amicably resolved.
We would like to take this opportunity to thank you for doing business with our Company.
If there is absolutely anything else we can help you with, please feel free to contact us at any time.
Regards,